Tuesday, December 13, 2016
Beam transforms customer web experience with launch of clear and detailed website
Beam Communications, has launched a new website that will give customers a complete company toolkit at their fingertips. The website is simple to navigate and is rich in information and resources, enabling customers to access Beam’s entire product and service offering.
“We have transformed the website experience for our customers,” explains Michael Capocchi, President & CEO of Beam Communications. “Our company website is critically important. Effectively, it is our shop window, and we wanted to make sure that no matter who visits, they can find what they are looking for quickly and easily.”
The new website contains a wealth of information on Beam’s products, services and how to buy them, as well as information on the design process, news and the philosophy behind the company. Customers can readily access Beam’s customer support at any time through the website and can also access information on product service and warranty.
The re-development of the website is a reflection of Beam’s position in the global satellite communications market. The company has grown from the developer of a satellite terminal for a local service provider, to a highly respected Original Equipment Manufacturer (OEM) working with the biggest names in the MSS industry.
Today, Beam is recognised as an innovator and developer of products that have an impact on society. Used in the most remote and hostile places on the planet, the company’s creativity and technological expertise, enables it to solve some of the most challenging communications problems.“It is vitally important that Beam can reach out to our growing global customer base and to our valued resellers,” continues Capocchi. “The website allows us to do this in a very efficient way. Beam places great emphasis on our customer relationships, many of which have developed over years of business together. We also look forward to introducing new companies to our products and services. Through our website, we can be even more efficient and continue to provide the highest quality service to all of our customers, no matter where in the world they are.”